Frequently asked questions

AI Concierge is an agentic AI travel platform. It plans, prices, books, and manages complete trips — flights, hotels, rail, and transfers — inside one continuous flow, with rental cars, eSIMs, golf, and activities alongside them. Individuals get preferences; companies get policy. There is no subscription or setup fee.

It books. The whole point of an agentic platform is that the transaction completes in the same place the plan was made — no redirects to a separate booking site, no re-entering traveler details, no chasing confirmations across five inboxes.

A booking site sells one category at a time and treats every purchase as independent. AI Concierge holds the whole itinerary as a single object, so a change to one segment re-checks the rest. It also applies your preferences or your company's travel policy at the moment of booking rather than after the fact.

Trip planners are strongest at inspiration and itinerary building — deciding where to go and what to do. AI Concierge is built around the transaction and everything after it: booking the trip, enforcing policy, routing approvals, keeping documents together, and replanning when something moves.

Yes, and the mechanism is the same. For an individual, the constraint is personal preference — seat, loyalty programme, hotel type. For a company, the constraint is policy — spend limits, approved fare classes, role-based rules. The platform applies whichever set applies to you.

There is no subscription or setup fee. For pricing specific to your team's volume and requirements, contact us directly.

Flights, hotels, rail, and airport transfers today, plus eSIMs, golf, and activities. Rental cars are listed as coming soon.

AI Concierge indexes over 2 million hotels and hundreds of airlines in real time, with options priced and compared before the traveler sees them.

Up to 30% is the figure we cite for corporate customers. It comes from three places: lower-cost alternatives surfaced at the point of booking, rate control through policy-preferred inventory, and the administrative time removed from booking, approving, and reconciling. Actual savings depend on your current baseline and how much of your travel runs through the platform.

Approvals route themselves based on spend, role, and risk, and escalate automatically when a trip falls outside policy. Travelers, assistants, approvers, finance, and HR all work from the same flow, so nobody is chasing anyone for a decision.

HRIS, SSO, and accounting sync automatically. Joiners, movers, and leavers stay current without manual updates.

Yes. Every approval, change, and policy decision is logged, and the full record is exportable in one click.

Yes. Traveler profiles can be saved once or requested securely at booking time, so you can book for other people without collecting and storing their documents yourself. Privacy boundaries are enforced between travelers.

Because the itinerary is held as one object rather than a set of separate purchases, adjusting a segment triggers a re-check of everything downstream. The platform proposes a coherent replan instead of leaving you to rebuild the trip manually.

Yes. Totals, fare rules, and baggage are surfaced early rather than at checkout, so the number you see when comparing is the number you pay.

Traveler data is used to book and manage your travel and to apply your preferences or your company's policy. Every action taken on a corporate account is logged and exportable. See the security and data page for detail, or contact us with specific requirements.

No. Teams commonly start with a subset — one department, one region, or one trip type — and expand once the flow and the reporting are proven.

Contact the team through the contact page or email contact@aiconcierge.vip, and we will walk you through the flow using a trip that resembles your own.